Training that transforms.
I have always felt that a well—trained, passionate staff is the most important component of any successful restaurant or bar.
Unfortunately, as you probably know, great training is extremely uncommon in the restaurant business. So much so that the industry have become famous for both its low barrier to entry, and its low standards overall.
I’ve been to restaurants where servers dreaded selling wine simply because they didn’t feel confident using a corkscrew. Their guests were missing out on the experience of sharing a bottle of wine, the server was missing out on a bigger tip, and the operator was missing out on profits.
As sad as it may be, the fact is most restaurants and bars provide zero significant training to any of their staff members. Most servers learn their jobs by shadowing other servers, and bartenders from bartenders, and managers at times from seemingly no one at all.
I've spent my career helping teams work better together. Now, I can help your team, too. My unique approach to training will help your staff be the best by giving them access to the skills and information they need to confidently perform their jobs, and make your restaurant or bar more money.